Refund and Returns Policy
At Super Meat Mehadrin, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Refund and Returns Policy below:
Returns:
We accept returns of unopened and unused products within 30 days of purchase. To initiate a return, please contact us at info@supermeatmehadrin.com with your order number and reason for return. Once your return is approved, you will be provided with instructions on how to return the item.
Please note that perishable items such as meat and wine are not eligible for return unless they arrive damaged or spoiled. In such cases, please contact us immediately upon receipt of your order, and we will work with you to resolve the issue.
Refunds:
Once your return is received and inspected, we will process a refund to the original method of payment within 5-7 business days. Please note that shipping fees are non-refundable, and you will be responsible for return shipping costs unless the return is due to our error.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately at info@supermeatmehadrin.com with photos of the damaged item and packaging. We will arrange for a replacement or refund as soon as possible.
Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to reach out to us at info@supermeatmehadrin.com. We’re here to help!